Contact Us
Email hioptong@gmail.com about the UTELVANI tools, guides or examples. A clear subject line and the page address help identify what you are referring to.
Choose a topic
- General inquiries
- Tell us which part of the site you are asking about and what you would like to know.
- Technical support
- Include your device and browser, the steps to reproduce the issue, and what you expected to happen. Include the exact error text if you see one.
- Calculation questions
- Name the tool and include the units, currency, rates, billing period and relevant inputs. Describe which step or result you want to understand.
- Content corrections
- Link to the guide or example, identify the passage, and explain what needs correcting. A public tariff or documentation link can help.
- Privacy requests
- Describe your request and, if it concerns a prior email, give its approximate date and subject. See the Privacy Policy for local deletion options.
- Feedback and suggestions
- Describe the household task you were trying to complete and what would make it easier.
Share only what is needed
Use sample values or redact screenshots and bills before sending them. Leave out utility account numbers, service addresses, passwords, payment information and full tracker backups.
When to contact your provider
For account changes, disputed charges, meter readings or supply interruptions, use the contact information on your utility bill. For a suspected electrical hazard or serious leak, use the appropriate local emergency or professional service.